About JourneyForce
15+ years of hands-on Salesforce delivery
JourneyForce brings over fifteen years of experience designing and delivering Salesforce solutions across the public and private sectors. Our expertise spans Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Loyalty Cloud, and Data Cloud — always grounded in understanding the business before touching the technology.
Business first. Technology second.
Most consultancies start with technology. They arrive with a platform in mind and work backwards to justify it. We take a different approach. We start with your processes, your strategy, and your objectives — and only then consider what technology can do to support them.
This is not a philosophical stance. It is a practical one. When you lead with technology, you end up with expensive tools that nobody uses. When you lead with the business, you end up with systems that people genuinely rely on — because they were designed around the way people already work.
That is why we spend more time in workshops and interviews than we do in configuration screens. By the time we start building, we already know what success looks like — because the people who will use the system helped define it.
Credentials
Certified across the Salesforce platform.
Salesforce Administrator
Salesforce
Platform App Builder
Salesforce
Marketing Cloud Specialist
Salesforce
Multi-sector experience
Cross-industry perspective built over fifteen years of hands-on delivery.
Public & Third Sector
Complex stakeholder landscapes, strict governance, and systems that must earn public trust.
Consumer Goods & FMCG
Global supply chains, field operations, and multi-country rollouts.
Media & Publishing
Subscription transformation, audience engagement, and advertising operations.
Travel & Hospitality
Complex booking journeys, multi-currency pricing, and international market entry.
Health & Wellness
Member engagement, loyalty programmes, and community platforms at scale.
Technology & SaaS
High-growth environments, commerce platforms, and subscription billing.
Multi-cloud, data at the core
We work across Marketing Cloud, Sales Cloud, Service Cloud, and the wider Salesforce ecosystem — as well as standalone data and AI engagements. What ties it all together is a focus on data quality, architecture, and governance.
Practitioners, not just advisors
We do not just advise — we build. From platform configuration and automation design to data pipelines and integration architecture, we do the hands-on work so you do not have to.
Senior consultant from day one
The person you meet in the initial conversation is the person who does the work. No juniors learning at your expense. No offshore handoffs. Direct access to senior expertise from start to finish.
What people say
From colleagues and clients across our project history.
“Able to take complex and challenging business requirements and translate them into a solution architecture that satisfied advanced reliability and resiliency requirements. His mentoring mindset provided tremendous value to the whole team — approachable and knowledgeable, enabling open and honest communication.”
Timo Salomäki
Chief Architect, Microsoft
“An exceptional solutioneer, bringing together a wealth of experience across core Salesforce clouds, as well as thought-leadership and delivery expertise in the marketing cloud space. Puts the customer first and works tirelessly to support them.”
Curtis Longland
Partner Success Director, Salesforce
“Extremely professional with an impressive attention to detail. His knowledge of Salesforce and of project delivery makes him a great consultant. I highly recommend him if you'd like your Salesforce project to be a great success.”
Eduardo Rotenberg
Consulting & Presales, Salesforce
Have a conversation with us
No pitch, no obligation — just a straightforward discussion about your challenges and whether we can help.