UK Salesforce & AI Consulting

Salesforce consulting that starts with your business, not your org

Most Salesforce consultancies lead with features. We lead with questions. Led by a certified Salesforce architect with over 15 years of multi-cloud experience, we sit down with the people who rely on Salesforce every day — and we listen.

Sound familiar?

These are the conversations we have regularly with organisations across the UK. If any resonate, we should talk.

We invested in Marketing Cloud but our team still can’t run campaigns without raising a support ticket.

Marketing Cloud Health Check

See the Marketing Cloud Health Check
Our data sits across the CRM, spreadsheets, and legacy systems — and none of it joins up.

Data Readiness Assessment

How we assess data readiness
We can see how AI might benefit the business, but we’re not sure where to begin or whether our data is up to it.

Data Readiness Assessment

Explore our AI & data consulting
Technology projects consistently overrun because nobody mapped the business process beforehand.

Our Approach

How we approach every project
We’ve outgrown our Salesforce setup and need to understand what’s still fit for purpose.

Sales Cloud Health Check

See the Sales Cloud Health Check

Our approach

People & Process → Data & Diagnosis → Architecture & Action

Phase 1

Listen & Understand

We work alongside your teams — marketing, sales, operations, leadership — to understand what’s working, what isn’t, and what’s been tried before. No assumptions. No pre-built playbook.

Before we look at a single system, we take the time to understand the business through the eyes of the people who run it.
Phase 2

Audit & Diagnose

We translate business challenges into technical root causes. Data architecture audits, platform health checks, and process mapping give us a clear and honest picture of what needs attention.

Our role is to close the gap between what your business needs and what your technology is actually delivering.
Phase 3

Architect & Deliver

We design solutions that fit your organisation — not the other way round. Then we implement with full knowledge transfer so your team can own it from day one.

A good solution is one your organisation can own, operate, and build on.

Health checks

A thorough assessment of your Salesforce instance — with a clear, prioritised roadmap to fix what's not working.

Most popular

Marketing Cloud Health Check

Full platform audit covering journeys, automations, data extensions, governance, and compliance. You get a prioritised report and a face-to-face workshop.

From £8,000 +VAT

Sales & Service

Sales Cloud Health Check

Pipeline review, automation assessment, integration mapping, and adoption analysis. Clear findings with actionable next steps.

From £3,500 +VAT

Managed services

Starter

10 hours/month · Ideal for ongoing support and minor enhancements

£2,000/mo +VAT

Growth

20 hours/month · For teams running active projects alongside BAU

£4,000/mo +VAT

Scale

40 hours/month · Dedicated capacity for transformation programmes

£8,000/mo +VAT

All managed services include quarterly business review. Unused hours do not roll over. Month-to-month, no lock-in. Quarterly commitment receives 10% discount.

Experience Includes

Our Salesforce experience spans projects delivered for organisations including National Trust, Dyson, Coca-Cola Hellenic, The Economist, Slimming World, and Graphisoft — covering multi-cloud architecture, platform governance, commerce, and data strategy.

Looking at AI & data?

If your Salesforce data is not in good shape, your AI ambitions will stall. Our AI & Data consulting practice works alongside organisations to get their data architecture right — whether you're preparing for Einstein, building custom models, or simply trying to trust your reports.

Two ways we work with you

Salesforce Services

Realise the value of your Salesforce investment

  • Marketing Cloud Health Check from £8,000
  • Sales Cloud Health Check from £3,500
  • Managed services from £2,000/mo

All prices +VAT

AI & Data Consulting

Prepare your data for AI

  • Data Readiness Assessment from £5,000
  • AI Advisory from £3,000/mo
  • Cross-sector: public, consumer goods, media, technology

All prices +VAT

Years of working alongside businesses

JourneyForce was founded on over fifteen years of Salesforce architecture experience. Most technology projects fall short not because of the technology itself, but because no one took the time to understand the people and processes behind it. That understanding shapes everything we do.

15+ years as a Salesforce architect across public sector, consumer goods, media, travel, and technology

Data at the core — every engagement begins with understanding your data landscape and architecture

Certified Salesforce Administrator, App Builder, and Marketing Cloud specialist — hands-on delivery, not just advice

Senior consultant from day one — the person you meet is the person who does the work, start to finish

Have a conversation with us

No pitch, no obligation — just a straightforward discussion about your challenges and whether we can help.