Insights

Thoughts on business-first technology consulting, Salesforce optimisation, and preparing your data for AI.

AI & Salesforce

Why We Use Claude to Amplify Salesforce Delivery

Most Salesforce consultancies rely on the same tools they used five years ago. We have started using Claude — Anthropic's AI coding assistant — to work faster, surface deeper insights, and deliver more value to our clients.

23 March 2026 · JourneyForce

AI & Salesforce

Building a Salesforce Reporting Skill with Claude

How we built a Claude Code skill that connects to Salesforce, runs SOQL queries, and generates complex reports — turning hours of manual work into minutes.

23 March 2026 · JourneyForce

AI & Salesforce

The Future of AI-Augmented Salesforce Consulting

Where AI-augmented Salesforce consulting is heading — from automation audits to architecture reviews — and what it means for organisations investing in the platform.

23 March 2026 · JourneyForce

Business Strategy

Welcome to JourneyForce Insights

Thoughts on business-first technology consulting, Salesforce optimisation, and preparing your data for AI.

19 March 2026 · JourneyForce